The transaction went smoothly and we were so happy when it closed. We give her 5 stars."
I shared with her that I would want to own my own house someday. My husband Jesse and I have always rented. After 35 years of marriage and the fact that our only daughter had died of Cancer in 2013 I didn't think it was possible. Neaulani told me what to do and put me in touch with the right broker. I did everything they said and now I'm so happy to really have my own home. Such Aloha to us Naulani showed. She took us everywhere on the island to look for the house of my dreams. I never thought that I would ever be a homeowner. Mahalo to her and her wonderful team for making my dream come true.
She not only displayed a vast amount of experience and knowledge throughout the home buying process, but also a rare patience in dealing with both my wife and I, as clients, and the other agents and realtors. Neaulani walked us through the entire process and was with us the entire way. She was very determined to find the perfect home for my wife and I; showing us around twenty different properties. We rested easily knowing that Neaulani was on our side and in our corner during the home buying process. I would, without a doubt, recommend her to any of our friends that are looking to buy a house. With her infectious attitude and optimism, she has created both a friend and customer for life. We plan, when the time is right, to go through Neaulani to sell our home. My wife and I are truly appreciative for what she has done for our family. We cannot thank her enough for helping us find the perfect home!
I was able to move into my place about 15 days after my first meeting with Neaulani. I was also on a tight budget. Some of the realtors I've worked with in the past didn't want to help me find inexpensive properties. Neaulani was happy to show me every property I was interested in regardless of the price. She always had a great attitude. At the time I was working long hours and weekends. She always found a way to work with my schedule. She responded quickly to all my calls and emails. Even after closing, she has been willing to help me and answer my questions with the same great attitude. Neaulani is the best real estate agent I have ever worked with. I will recommend her to anyone I know who is in the market for a home.
We were just about the worst real estate clients ever. We changed our price range twice, our target neighborhood three times, and had her arrange showings in at least three different houses in each neighborhood. We changed our minds and backed out of two separate contracts for new construction, all before finally finding the perfect house. It's easy to be a good realtor when transactions are simple and everything goes right. It's only when you have "challenging" clients like us that you find out what a true professional realltor is. Throughout every step of the way Neaulani was patient and understanding, and always made sure we understood what was going with every detail of the process. When we told her we were absolutely sure we wanted a sub-500,000 condo in Mililani, she immediately sent us listings for half a dozen that met or needs, then took us to see three different ones we thought we were interested in. When we decided we instead wanted a 600,000 single family home in Makakilo, she sent us detailed listings for several of those and arranged showings. When we told her that we had decided to go with new construction in Makakilo, she took us to the sales office and walked us through signing all the documentation. Two weeks later when we changed our mind and decided we really wanted new construction in Ewa Beach, she never batted an eye and helped us cancel the other contract. She repeated everything we had done in Makakilo with the sales office in Ewa Beach. Two weeks after that when we again changed our minds and decided we couldn't wait for new construction to be completed, and instead asked her to show us existing homes in Ewa Beach, she never said a word and immediately sent us listings for homes in the low 700s in Ewa Beach. Once we found the one we wanted, she helped us draw up the contract, submit a strong offer, and found us a local contractor to do the inspections. Every step of the way she went above and beyond to answer questions and make sure we understood the process and what we needed to do next. The reward for all her hard work is finally have a house that is absolutely perfect for our family, and we absolutely love living here!!!
Despite the time difference and vast distance Neaulani had no problem accommodating to my schedule to show me properties via FaceTime or taking excellent videos of prospective properties. I flew to Hawai'i from Alaska to view some properties in person, and Neaulani made sure that this was time well spent. She offered invaluable insight on the different areas of Oahu. I then took 2 months of vacation even further away in Virginia. Despite the six hour time difference we were able to conduct business as if we were six feet away rather than thousands of miles. Every step of the process was explained to me in detail and every request was met with immediate and decisive action. I could not have asked for a better agent. Neaulani really does embody the Aloha spirit that is an integral part of the Hawai'ian community and culture. It gave me a much deeper appreciation of Hawai'i. It's not just a place or duty station. It feels like home.
She made our purchase very quick and easy Mahalo,
Two years later, it was my turn to buy my first home, and Neaulani my was first and only choice because i knew that she gets things done no matter what and an unrivaled commitment to her clients. This is evident because while everyone else were off work, she and her husband spent whole day on Memorial Day showing me properties. In fact, I was surprised that she remembered my family and specific details of the transaction from two years ago. This assured me that she never forgets her clients, and that i had every confidence that down the road i will not have hesitation to contact her about issues with my house or if i needed recommendations for reliable contractors. When i first contacted Neaulani about buying my first house, i had already gone through the pre-approval process and composed a list of homes that i wanted to see, and i assure you my list was LONG. The following morning, she was able to give me insight on every property i had in my list and recommended which was worth seeing and which was not worth it at all since i was using the VA Home Loan Program to purchase my first house. In addition to having a long list of homes to see, i also had bad timing, and was a demanding client and wanted have an accepted offer in a week. When i contacted Neaulani, she already had plans to be off island for a week and had suggested we look at homes after she got back. Being an excited future home owner at the time and wanted to be proactive on the home buying process for my first house, i had other ideas and wanted to find a house, place an offer, and enter a contract within a week before she left off island. Neaulani went above and beyond my expectations and we managed to get in contract before leaving off island. Given very short lead time, she was able to setup showings for five houses and spent the whole Memorial Day showing me the houses. With a great teammate, Brant Matsuda from Hawaii Mortgage Experts, there we able to get me pre-approved for the house i really wanted and enter into a contract. Everything else was smooth sailing and we were on track for the projected date we set for the closing. Neaulani has a wealth of knowledge of the housing market. She always thinks ahead. She and Brant does not hold any information from you. Everything is laid out and any questions i had are answered clearly and explained in a manner that i understood clearly. In closing, when you work with her, she will undoubtedly will provide a lifelong commitment to you. I am proud to nominate Neaulani for the 2017 Aloha ‘Āina REALTOR® Award as she is deserving of it.
She worked hard to get us the house we wanted and after much negotiating, we were able to purchase our home for the price we were willing to pay. Our process required that bit extra from her as we live overseas and all of our documents had to be done online and with electronic signing. Throughout the entire process as we were kept well informed and truly felt cared for. We would definitely use Neaulani’s expertise and services again were we to buy another property here. She's earned 5 stars from us."
If I am lucky enough to go though this gain there is no one I would choose to see it through other the. Neaulani.
She went and researched public records 60 yrs past to hunt down permits or any record of grandfathered buildings on the property. She was always available for questions or concerns. We felt like we had access to her whenever we needed anything and would reach out to her wealth of knowledge and resources to confirm sound advice. She really did the work of two agents. No joke, the sellers agent was never present, rarely notified of changes or snags, nor did she ever appear for a handover, Neaulani had to deal directly with the seller. Even weeks after closing Neaulani still calls checking in to see how we are progressing, which makes us feel even more apart of the Ohana. Her personality and way with people make her irreplaceable. I would recommend to anyone, taking the path of buying a house, to take that path with Neaulani. It will be a much smoother and a less stressful experience.
Kuamo'o-Peck worked very hard to ensure a successful close. It went very quickly and in a matter of 2 months everything was finished:)! Every document that needed signed was graciously sent digitally for my convenience and in fact she was kind enough to suggest I meet with the notary prior to my trip resulting in me saving a hefty expense! We are so grateful for such thoughtfulness throughout our time together:)!